Support
Questions, problems, or account help — for the Able Platform, Able Collect, and our mobile apps.
Able Software is built and supported by Search Rebel LLC, d/b/a Able Software. If something is not working, you need help getting set up, or you have a question about your account or your data, write to us using the form below — or email support@ablesoftware.io directly. Both reach the same place.
A person reads every message. We usually reply within one business day.
What to include
The more of this you can tell us up front, the faster we can help:
- Which product you are using, and on what — web browser, iPhone, or Android.
- What you expected to happen, and what happened instead.
- The email address you sign in with, if the question is about your account.
- Roughly when it happened, and anything that reproduces it.
Please do not send passwords, one-time codes, or payment card numbers — we will never ask for them, and we do not need them to help you.
Send us a message
We only use this to answer you.
By sending this message you agree to our Privacy Policy. We use what you send only to answer you.
Other ways to reach us
Email: support@ablesoftware.io
Mail: Search Rebel LLC, d/b/a Able Software — 13338 Tiverton Rd, San Diego, CA 92130, United States.
Looking for something else? See our Privacy Policy, our Terms of Service, or book a walkthrough if you would like a guided tour of the platform.
Privacy and your data
What you send through this form — your name, email address, subject, message, and the product you selected — is stored so we can track and answer your request, and is emailed to our support team. We do not sell it and we do not use it for marketing. See the Privacy Policy for how we handle personal information, including how to ask us to delete it.